FAQ

If you have any further questions that are not addressed in the FAQ section,
please feel free to contact us.

What shipping methods are available, and how’s the cost?

We can offer standard and expedite shipping currently. For the cost, you can enjoy FREE STANDARD SHIPPING on orders over ฿10000+. Otherwise, a shipping fee will be charged. The exact cost depends on the destination country. You can check our shipping policy for details.

Do you ship worldwide?

Yes! We currently ship to most countries in the world. You can double-check on the shipping policy page. If you can’t find your country on the shipping page, kindly email us at admin@kikibabyth.com or our Facebook and we’ll do our best to get you covered.

How can I track my order?

A shipping confirmation email with tracking number will be sent to you as soon as the order is shipped out. If you didn’t get the confirmation email, please check your junk/spam folder. If it still doesn’t show up, please email us at admin@kikibabyth.com.

How long will it take to get my order?

The processing time of in-stock items typically takes 1-2 business days to process after the order is placed. Shipping time can also vary from region to region。

How do I change my address once an order has been placed?

Please contact our customer service at admin@kikibabyth.com immediately to change your address before the shipment. Once the order is shipped, the address cannot be changed.